At Blue River PetCare, we take pride in adding team members who share our commitment to supporting the veterinary industry and the clinics within the Blue River PetCare family. Below is a list of our current openings, however, please feel free to reach out to: [email protected] if you are interested in a position that is not yet listed.

Human Resources Coordinator

The Human Resources Coordinator is responsible for supporting the Human Resources/Benefits team and focuses on facilitating the administration of employee changes within the HRIS system. This role often serves as the first point of contact for general human resources questions and acts as a “brand ambassador” for the organization, assisting employees and Managers with their questions.  The Coordinator is responsible for Human Resources administration, educating Managers on their Human Resources administrative responsibilities, and compliance to established procedures. 

Essential Duties & Responsibilities:

  • Partners with our member hospitals to train Managers on their responsibilities in the administration of employee hires, terminations, unemployment responses, employment verifications, and employee changes.
  • Collects all required new hire paperwork or other documentation, monitors handbook and required orientation training checklists. Responsible for reviewing compliance with periodic required training assignments.
  • Reviews and approves I9 documentation for accuracy, answers compliance questions with member hospitals and creates addendum documentation when necessary, tracks I9 recertifications and expirations
  • Completes data entry for Human Resources Information System (HRIS) additions and changes, including adding, approving, and auditing new employees and personnel action form or other change documentation as needed
  • Acquires and maintains an in-depth knowledge of our hospital operations
  • Trains newly acquired hospital Managers on administration requirements in conjunction with the Human Resources team. Audits newly acquired hospital employee information and documentation for accuracy and compliance
  • Assists with maintaining data integrity by performing systemwide audits on a regular basis
  • Acts as first point of contact to answer unemployment claims, contacts clinics for substantiating documentation and submits unemployment information requests and protests to the state
  • Updates and manages contact lists, including the Hospital, Human Resources, and Corporate Contact Lists. Coordinates with Information Technology to ensure email group and employee distribution lists are updated accordingly. 
  • Assists and/or facilitates Information Technology requests for new hire setup and termination notice for corporate staff changes. Gathers the appropriate documentation from Managers to facilitate help desk tickets. Assists, as necessary with new employee orientation, computer and tool setup and ticket notices, coordinates on and offboarding and data retention requests with Managers to ensure a smooth experience
  • Maintains the State List of basic HR requirements to ensure all policies are up to date
  • Reviews minimum wage and exemption changes with HR Managers to ensure employee pay is compliant with changing regulations
  • Prepares reports, presentations, memorandums, proposals, and correspondence as needed
  • Responds to employee inquiries and information requests in a professional and timely manner
  • Distributes mass mailings and communications to employee population
  • Supports the Human Resources and Benefits team
  • May coordinate the supply orders for the corporate office, and maintains basic office postings and protocols
  • Maintains appropriate record retention when applicable, for Human Resources requirements
  • Other duties and projects as assigned

Qualifications

  • Must be highly motivated self-starter with ability to take initiative and meet deadlines
  • 2+ years of Human Resources experience preferred
  • Excellent written and verbal communication skills
  • Must be detail oriented with strong organization skills and is comfortable prioritizing and working with requests from multiple sources
  • Ability to manage multiple tasks and projects in a timely manner is essential
  • Must maintain strict confidentiality regarding personnel information

Technical Skills

  • Proficient in the Microsoft Office Suite, including Word, Excel, and PowerPoint
  • Prior payroll system experience preferred

Educational Requirements

  • Associate degree or requisite Human Resources experience required; Bachelor’s degree preferred

Physical Requirements

  • Must be able to remain in a stationary position 75% of the time
  • Occasionally moves about inside the office to access file cabinets, supplies, and office machinery.
  • Frequently communicates with managers at remote locations using email and phone. Must be able to exchange clear, accurate information in these situations.
  • Frequent keyboarding/use of computer for data entry
  • Occasionally moves equipment and supplies weighing up to 15 pounds
  • Frequently communicates and collaborates with co-workers and our hospitals remotely, communicates with our hospitals both verbally and via email/in writing. Must be able to exchange clear, accurate information in a professional manner

Supervision:

None

Work Location: Chicago, IL

Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We provide an exit strategy for owners of veterinary hospitals who are looking to reduce the headaches of business and diversify their asset base while continuing to practice or who are seeking to transition their practice as they consider retirement. We believe strongly in the local franchise and work with our hospitals to strengthen their existing hospital brands and carry on the legacies which have been established.

Diversity is embraced at Blue River PetCare and the uniqueness of all individuals is supported. All qualified applicants will be considered for all positions regardless of race, color, national origin, age, sex, sexual orientation, gender identity, disability, veteran status or ancestry.

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HRIS Analyst

The HRIS Analyst is responsible for providing reporting, analytics, and managing the data integrity of the HRIS and affiliated Human Resources systems. Evaluates system utilization and suggests opportunities for improvement and efficiency, manages the data reporting and analytics for end users by providing reporting and meaningful business intelligence. Responsible for evaluating and implementing techniques to maximize system automation, data aggregation and extraction from various platforms, and to ensure efficient and effective data management. Works with internal stakeholders to ensure appropriate system reporting and analytics development.

Essential Duties & Responsibilities:

  • Oversees System Support & Maintenance
  • Serves as HRIS functional team expert providing expertise and support across the Human Resources and Benefits platforms, reviews affiliated payroll, scheduling, and analytical performance components
  • Maintains HR system configuration tables and data maintenance requirements, works with HR, Payroll, and vendor teams on affiliated requirements for HR modules and interfaces
  • Investigates and analyzes system problems and implements solutions in partnership with functional staff, system vendor and technology experts
  • Develops and maintains HRIS-related procedures to ensure consistent use and maintenance of the systems, including review of security profile setup consistency and validation
  • Trains subject matter experts on the appropriate use of the assigned applications and modules
  • Creates and maintains end user training documentation and job aids as needed
  • Troubleshoots system issues and champions new and improved utilization methods and system tracking/data intelligence mechanisms
  • Partners with HR System vendors to review, test and implement new or unused features and enhancements
  • Evaluates HR acquisition project management tracking, tools, and execution
  • Identifies opportunities for automation and manages EDI data feeds to vendors and other data sharing methods. Serve as the liaison with vendors on technical support inquiries. Reviews system upgrades and upcoming functionality, analyzes and provides input on new features.
  • Serve as subject matter expert for HRIS and reporting capabilities through the creation of complex, standard, and ad hoc reports/dashboards.
  • Partners with HR team to define requirements for and design HRIS reports to support HR analytics, provides data audit support and partners across functions to support system administration and configuration, administration of security roles, maintenance of data and reporting to meet business needs
  • Reviews system user experience and evaluates and implements clarity enhancements
  • Ensures data integrity through regular data validations, correcting and organizing data to upload into the HR system as needed.
  • Manages acquisition data inclusion and other data uploads
  • Communicates all analyses, insights, and conclusions to leadership by translating analytics into clear, understandable terminology and identifying results that drive actionable insights
  • Evaluates HR business requirements, researches and evaluates options, estimates timelines and workload, recommends solutions with impact analyses and prioritizes deliverables. Will work with HR business subject matter experts to translate system requirements, as well as create, test, and implement improvements
  • Ensures problems are analyzed, resolved, and continuous improvement strategies are implemented
  • Reporting
  • Creates and maintains standard reports within the HRIS system, and additional reporting systems, such as benefit and vendor platforms. Responds to data requests for ad hoc reports and defines specifications, creates reporting, including use of advanced reporting tools and extraction/interfaces
  • Maintains existing reporting schedule, creates new management reporting metrics and dashboards based on requests. Works with other teams to create reporting, data extracts, and interfaces, meeting expected results
  • Develops and delivers timely and accurate HR scorecards, dashboards, and reports that are aligned with business requirements
  • Researches and anticipates new reporting needs based on knowledge of BRP business initiatives and by staying informed on HR, affiliated department, and industry trends
  • Provides reports and analyses in response to ad hoc requests and communicates findings to appropriate stakeholders
  • Coordinates annual compliance activities including EEO-1, ACA reporting
  • Identifies, recommends, and develops metrics and reporting which may also include HR dashboards
  • Collects and compiles HR metrics and data from a variety of sources, including HRIS system, internal surveys, onboarding and exit interviews, employment records, vendor portals, etc.
  • Implements HRIS Initiatives and Recurring Reports and Activities
  • Consults with HR team and other system users to understand business case for changes, process improvements, interfaces or enhancements; evaluates needs; documents scope and objectives, tests and implements approved changes
  • Leads small to medium-scale projects from conception to implementation
  • Ensures data accuracy in HR systems by perform internal data audits at regular intervals
  • Audits the accuracy of all employee data in HRIS
  • Serves as HR analytics subject matter expert and supports leaders across the business in the utilization of HR dashboards and analytics to support the achievement of business objectives
  • Communicates analyses and insights to leaders by summarizing conclusions, translating analytics into clear, understandable themes, and identifying analytic results that drive actionable insights.
  • Uses data to provide insights into key strategic issues related to workforce planning and management
  • General Human Resources Processes & Practices
  • Maintain key HR processes with regards to system updates and changes: onboarding, offboarding, job transfers, compensation changes, etc.
  • Create, preserves, and follows standard operating practices (SOPs) with regard to compensation practices, HRIS information, and reporting
  • Identify areas for improvement and make recommendations for process changes
  • Documents Human Resources department business processes
  • Maintains the security and confidentiality of documents and data, access levels
  • Support audits and maintenance of internal controls
  • Develops and maintains HRIS-related procedures to ensure consistent use and maintenance of the system
  • Suggests solutions to reduce costs or improve processes or services
  • Reviews existing systems, processes and problems and recommends where system functionality, automation or improved processes can be implemented
  • Gains insight into and maintains knowledge of veterinary industry trends and best practices, maintains market intelligence by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
  • Evaluates and reviews competitive positioning within industry via review of corporate, best practice, and industry benchmarks
  • Maintains end user training documentation and job aids as needed
  • Conducts data gathering and needs assessment on an ongoing basis to provide quantitative analysis that produces actionable insights for the business; provide timely updates to reports and scorecards in support of organizational changes
  • Other duties as assigned

Qualifications

  • 4+ years of Human Resources and HRIS experience
  • Effective time and resource management; maximizes productivity
  • Strong verbal and written communication skills
  • Thinks strategically, assists in developing metrics, identifying trends and solutions
  • Proactively identifies issues, recommends and executes actions
  • Establishes goals, works toward achievement, and is self-motivated
  • Develops and maintains positive relationships with internal and external parties, interacts in a professional and approachable manner
  • Ability to organize, prioritize, and multi-task in a professional and efficient manner
  • Strong attention to detail and ability to interpret complex solutions in simple terms
  • Ability to work both independently and within a team environment
  • Excellent written and verbal communication skills
  • Demonstrated ability to maintain strict confidentiality with regards to confidential information
  • Successful thriving in a fast- paced environment with demonstrated skills interpreting best practices and entrepreneurial decision making
  • Demonstrated ability to collaborate, understand business challenges, and present data driven solutions. strong client service, solution driven mindset
  • Negotiation and persuasion skills are required to consult with business partners and implement changes.
  • Organizational skills are required to develop and monitor project plans as well as organize time/juggle competing priorities effectively. Ability to work under tight deadlines, handling multiple assignments simultaneously is essential

Technical Skills

  • Advanced proficiency in the Microsoft Office suite, including MS Word, PowerPoint, advanced Excel user. Experience in MS Access, Teams, project management software, SQL preferred
  • Financial acumen, ability to clearly convey financial or data analytical concepts with strong analytical and deductive reasoning
  • Experienced in HRIS/Payroll systems, multiple system experience preferred
  • Strong knowledge of systems, strong affinity to easily learn different systems
  • Process improvement and project management experience preferred
  • Experience participating in an HRIS system implementation a plus
  • Consults on and questions requirements and solution design, recommends best solutions, keeps customization and best practice guidelines in mind

Educational Requirements

  • Bachelor’s degree in business administration or related degree/requisite experience

Physical Requirements

  • Frequently communicates with employees and vendors using email and phone. Must be able to exchange clear, accurate information in a professional manner in these situations

Supervision:

None

Work Location: Chicago, IL

Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We provide an exit strategy for owners of veterinary hospitals who are looking to reduce the headaches of business and diversify their asset base while continuing to practice or who are seeking to transition their practice as they consider retirement. We believe strongly in the local franchise and work with our hospitals to strengthen their existing hospital brands and carry on the legacies which have been established.

Diversity is embraced at Blue River PetCare and the uniqueness of all individuals is supported. All qualified applicants will be considered for all positions regardless of race, color, national origin, age, sex, sexual orientation, gender identity, disability, veteran status or ancestry.

Job Type: Full-time

Pay: From $60,000.00 per year

COVID-19 considerations:
Blue River is dedicated to adhering to best practices to keep our employees and guests safe and healthy. To that end we are following every recommendation from health officials with regard to sanitation and personal protective equipment.

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